For Admins

Admin

Configure and run your workspace: onboard members, set roles, apply branding, and connect Sonar to your other systems.

Application Setup Branding, modules, SSO, API keys and more.

Members Add members and set their role.

Contacts External customers and guests.

Recordings Recorded calls.

Statistics Call records, payments, reconciliation.

Audit Log The compliance event trail.

Devices Kiosk and terminal device clients.

Portals

Configure customer video portals. See Portals & Queues.

For the exhaustive list of configurable options, see the Settings Reference.