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The Sonar workspace

Once you sign in, everything in Sonar happens in one place. This page orients you to the workspace so the rest of the guides make sense.

The home dashboard

Signing in lands you on your home dashboard — a snapshot of your day. The two prominent actions, Plan Meeting and Create Channel, start a scheduled meeting or a new conversation.

The Sonar home dashboard with a welcome header, profile card, My Meetings, Call Logs, Current Tickets and Latest Notifications panels
The home dashboard.

The dashboard panels are:

Your profile

Your name, avatar, personal channel link, languages and availability — edit these in your account settings.

My Meetings

Your upcoming and past meetings, with a quick way to plan a new one.

Call Logs

Your recent calls, with direction and duration.

Notifications

The latest activity that needs your attention.

The left navigation

The left column is where you move between conversations and calls. From top to bottom: your profile and status, a search box with a date filter, your Channels, your Direct Messages, and a row of tabs along the bottom.

The Sonar left navigation showing the profile at top, a search box, a Channels list, Direct Messages, and a row of five icon tabs along the bottom
The left navigation column.

The bottom tabs

The icons along the bottom switch what the left panel shows:

TabShows
AllYour channels and contacts together
Call LogsYour call history
ChannelsYour channels (create or join one)
Portal CallsCustomers waiting in your portals / queues
ContactsYour direct-message contacts

The chat & call panel

When you open a conversation or join a call, a panel opens on the right for the session chat, the in-call chat, and the shared whiteboard. You’ll see this in the calls and messaging guides.

Where to go next