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Recordings

Admin

Recordings collects the recorded calls in your workspace so you can review or download them later. Open it from Recordings in the back-office navigation.

The Recordings list with columns for FileName, Initiator, Participants, Date, Duration, Record Type and a Download action, showing video and audio recordings
The Recordings list.

What the list shows

Each recording shows its file name, the initiator who recorded it, the participants, the date, duration, and record type β€” Video or Audio. Use search to find one.

Reviewing recordings

  • Download a recording to play or keep it.
  • Delete recordings you no longer need.