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Devices

Admin

A device is a Sonar device client — the app running on a shared, physical device such as a reception kiosk or terminal, so a customer can start a video call without their own phone or computer. Manage them from Devices in the back-office navigation.

The Devices list with columns for Name, Location, Call Request and Status, showing two offline devices, with Add New Device, Activate, Deactivate and Delete actions
The Devices list.

What the list shows

Each device has a Name, a Location, a Call Request action and a StatusOnline or Offline.

Managing devices

  • Add New Device to register a device, then set it up on the device itself.
  • Activate / Deactivate to control whether a device can be used.
  • Delete devices you no longer need.