Feature Docs

One page per feature — what it is, how it works, and where to configure it. Admin configuration lives in the For Admins section and links back here.

Channels & Direct Messages Public and private channels, direct messages, files and history.

Meetings Plan and run scheduled video meetings with attendees.

Video calls Start a call, pre-call device checks, and in-call controls.

Portals & Queues Public video entry points where customers reach an available person.

Scheduling links Let contacts self-book a meeting at a time you're available.

SmartMeet AI transcription, live translation, captions and summaries.

Damage analysis AI-assisted remote inspection and damage documentation.

Whiteboard & document signing Share documents in a call and collect signatures (incl. AES).